Testimonials & Reviews
Podiatry & Hand & Upper Extremity Orthopedic Surgery located in Worcester & Webster, MA
Podiatry & Hand and Upper Extremity located in Worcester, MA & Webster, MA
Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 499 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery below, and as always, we would love to collect your feedback.
Margo A.
Submitted 06/12/24
Responsive to needs
Melanie W.
Submitted 06/07/24
First and foremost when I called, the receptionist Sori was so pleasant, helpful, and courteous. I didn't think that I was going to be able to book my appointment but she did. She went above and beyond for me and that was very impressive to me. At my appointment (which was the next day) Sam was helping me and she was amazing as well and also went above and beyond for me when she didn't have to. I was also very impressed with the doctor. It was my first time there but I thought she was great. Great people here so I would highly recommend!!
Jennifer H.
Submitted 06/07/24
Very pleasant staff. Dr Grondin explained everything extremely well and she is very sweet. Highly recommend
Judith T.
Submitted 06/07/24
Very helpful. Dr Grondin gave me several suggestions, including pads, devices and specific shoe brands, to help me deal with my foot issues.
Martin O.
Submitted 05/31/24
I was seen right on time. The staff and Dr. Schaffer were friendly and addressed my problem efficiently.
I would recommend Dr. Schaffer’s office.
Judith N.
Submitted 05/30/24
Check in desk very professional.
Dr Grondin very pleasant took care of my problem and offered suggestions for continued care and monitoring.
Rosemarie C.
Submitted 05/27/24
Very happy with Dr Scaffer
Angela B.
Submitted 05/24/24
Exceptional everyone from making the appointment, receptionists, x ray techs, to Dr Schaffer himself. Pleasant, kind, respectful, and they all go above and beyond which unfortunately seems less common these days. My only issue was the Cortisone injection into my thumb joint was a 9 out of 10 in pain. I had a few others in my life that hurt but now like that. It made me yell while he did it and cry afterwards. I could not help it and it was embarrassing. And I have a high pain threshold. I wished he had explained why that happened and how frequently that occurred because I hate being taken by surprise. I forgot to ask him. I like knowing ahead of time so I can brace myself. Other than that it went really well. He was professional, informative, and personable.
Thomas W.
Submitted 05/15/24
Very nice and friendly doctor
Gerry P.
Submitted 05/10/24
I have been a patient for years. She actually listens to my concerns. She takes time to explain and I feel supported. She is a very nice person. I trust her knowledge and would definitely recommend her without reservations
Sue W.
Submitted 05/01/24
He really listened to me! And explained the procedure he was going to do in simple layman's terms so I could understand it.
Madelene P.
Submitted 05/01/24
Very nice office staff and always does a great job with my feet.
Shawn G.
Submitted 05/01/24
He possesses a pleasant demeanor. Additionally, I would appreciate your assistance in determining the cause of my hand's current condition.
Nancy B.
Submitted 04/18/24
I have been a patient of Dr Grondin for many years. My daughters have been patients as well. She is professional, compassionate, and thoughtful with her approach to necessary care. Highly recommend her and her expertise
Cynthia I.
Submitted 04/17/24
Suzanne Grondin,DPM was so kind during the exam.
I am now pain free thanks to her!
I will be referring her to everyone!
Susan C.
Submitted 04/16/24
Dr. Suzanne Grondin has been treating me for at least 4 years. Her professional Staff also add to the great experience of a visit with her.
Joann B.
Submitted 03/29/24
Excellent
Charu A.
Submitted 03/29/24
Dr Grondin is caring and knowledgeable. Highly recommend the office
Judith K.
Submitted 03/29/24
Very friendly office
Dr Schaffer is wonderful
Stephen S.
Submitted 03/28/24
Dr. Schaefer has always been a very nice doctor to me. He has helped me immensely with my finger and always available when I need him. I highly recommend him.