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Testimonials & Reviews

4.93/5

Podiatry & Hand & Upper Extremity Orthopedic Surgery located in Worcester & Webster, MA

Podiatry & Hand and Upper Extremity located in Worcester, MA & Webster, MA

4.93/5 Star Rating
499 total reviews

Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 499 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery below, and as always, we would love to collect your feedback.

Alice G.
5/5 Star Rating
Submitted 08/10/24
Welcoming and Personable! Communicates clearly and clarifies questions and concerns! Although I brought up other concerns, to which Dr. Grondin responded to, she remained focused on the purpose of my visit and helped me feel comfortable and confident providing me with a clear path! Dr. Grondin also included me in every aspect of the evaluation and even showed me the xray describing each detail, which was very reassuring to me! I didn’t have to wait for her comments to be posted in my patient portal or chart, nor did I have to remember everything because she hand wrote everything down and handed it to me! It had been five years since I last saw her, and I’m glad Dr. Grondin is still around to help with my foot or ankle pain. Thank you, Dr. Grondin!
Mark A.
5/5 Star Rating
Submitted 08/08/24
The staff at this office is second to none very helpful and they listen to your situation and try to fix any problems that arise and the Doctor is the same way
Dennis P M.
5/5 Star Rating
Submitted 08/01/24
Easy going and calm. Caring. Treats you as an equal yet maintains professionalism. Will go as patient wishes.
Heriberto C.
5/5 Star Rating
Submitted 07/31/24
Excellent
Angelita N.
5/5 Star Rating
Submitted 07/29/24
Good
Angela B.
5/5 Star Rating
Submitted 07/26/24
Great experience. Over 10 years of extreme hand pain at thumb joint and I now have either no pain or very manageable pain for months. It is life changing. The steroid injection was very painful but it stopped the pain cycle and chronic inflammation. With minimal PT and a hand brace I now know how to protect and strengthen my hand and stop the inflammation/pain cycle before or takes over. I appreciated that he took the time to explain everything I wanted to understand about my hands and thumb. I couldn't be happier asked more grateful. A+++
Joanne B.
5/5 Star Rating
Submitted 07/24/24
Dr. Grondin is awesome!! She addresses me in such a caring manner and really listens to me & my concerns! When Dr. Grondin shares her knowledge & advice she uses the posters on the walls of the room or a model of a foot. This visual is so helpful!!
Elaine H.
5/5 Star Rating
Submitted 07/19/24
Very patient and pleasant. Took her time explaining my issue. I never felt rushed. I would definitely recommend her to anyone.
Dawn M.
5/5 Star Rating
Submitted 07/19/24
Best foot doctor ever. Dr. Suzanne Grondin is fantastic. Explains what things are, you never feel rushed, she’s always smiling. Just a great experience. Shout out to the office staff as well.
Julianne D.
5/5 Star Rating
Submitted 07/19/24
Staff were pleasant and helpful. Wait time was approximately 5 minutes. Dr.Grondin was prompt, professional, knowledgeable, friendly, and informative.
Daniel B.
5/5 Star Rating
Submitted 07/18/24
Best Hand surgeon around !!
Catherine O.
5/5 Star Rating
Submitted 07/17/24
Excellent
Theresa K.
5/5 Star Rating
Submitted 07/17/24
Dr Grondin was very impressive and helpful. I was there proactively and not needing immediate care, however he took the time to explain all information and his delivery was clear and informative. I recommend him highly!
Samuel K.
5/5 Star Rating
Submitted 07/16/24
Excellent!!!
Nancy R.
5/5 Star Rating
Submitted 07/11/24
Excellent.
Joseph B.
5/5 Star Rating
Submitted 07/09/24
Great service very satisfied
Joseph A.
5/5 Star Rating
Submitted 06/29/24
Dr. Schaffer did a fantastic job helping me with my elbow pain. I wanted to try a conservative route after finding out that I had torn tendons and he was very willing to accommodate. In the end, I opted for surgery and I felt like I was in good hands through the entire process. 3 months later, I am virtually pain free and back to my daily activities... thank you Dr. Schaffer!
Heather S.
5/5 Star Rating
Submitted 06/18/24
From checking in to seeing Dr. Grondin, my experience is always pleasant, professional, and on time. I would recommend Dr. Grondin to anyone.
Joseph F.
5/5 Star Rating
Submitted 06/17/24
My first visit and it was a very pleasant experience start to finish. Thoughtful and clearly explained everything to me.
Wanda T.
5/5 Star Rating
Submitted 06/13/24
Good experience....exceptional teacher.........